Privacy Policy

Effective Date: 09/01/2025

InterBeYou Inc. (“InterBeYou”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our platform and services (the “Platform”).

By using the Platform, you agree to the practices described in this Policy.

1. Information We Collect

We collect information in the following categories:

1.1 Information You Provide
  • Data you submit and activities you perform.
  • Account registration data (name, email address, company details, password).
  • Payment information (billing address, payment method details).
  • Survey or interview content you input or upload.
  • Support requests, feedback, or other communications.
1.2 Information Collected Automatically
  • Usage data (log files, device identifiers, browser type, IP address, timestamps).
  • Cookies and similar tracking technologies to improve service functionality.
1.3 Respondent Data

If you conduct surveys or interviews, you may collect personal data of respondents (“Respondent Data”). You acknowledge you are the data controller of Respondent Data, and InterBeYou acts as a data processor on your behalf.

2. How We Use Information

We use collected data to:

  • Provide, operate, and improve the Platform.
  • Deliver, customize and enhance our Services.
  • Promote safety, security and integrity.
  • Process transactions and manage accounts.
  • Respond to inquiries and provide support.
  • Deliver measurement, insights and business solutions
  • Analyze usage patterns and enhance user experience.
  • Comply with legal obligations.
  • Communicate with you about updates, security alerts, and marketing (where permitted).
  • Explore and create solutions for the greater good.

AI-powered conversations and summaries are processed via Google’s Gemini Large Language Model and Google Cloud infrastructure

3. Legal Bases for Processing Information

We use different legal grounds to process your information, depending on the purpose described in this Privacy Policy. In some cases, the same information may be processed under more than one legal basis for different purposes. For each legal basis below, we explain why we process your information.

Your rights may vary depending on the legal basis we rely on, and we’ve outlined these in this section. However, regardless of the legal basis, you always have the right to request access to, correction of, or deletion of your information. To learn how to exercise these rights, see the “Your rights?” section.

We process information based on the following legal grounds:

  • Performance of a contract: We use your information when it’s required to fulfil our agreements with you.
  • Compliance with legal obligations: We process your information when it is required to comply with applicable laws or regulations.
  • Legitimate interests:We process information when it is necessary to pursue our legitimate interests or those of third parties — for example, to improve our services or to provide a secure, innovative, personalised and profitable service, or responding to lawful requests. We will not process your information where your rights and freedoms outweigh our interests. You have the right to object when we rely on legitimate interests.
  • Consent: We process your information when you have given us your permission. You can withdraw your consent at any time in your settings.
  • Public interest: We process information when it is necessary for reasons of public interest, such as conducting research or promoting safety, security, and integrity.

4. Your Rights

You have the following rights under GDPR and other relevant data protection laws:

  • Access and obtain a copy of your data

    • You have the right to access and obtain copy of your information, subject to applicable law.

  • Request correction or deletion

    • Subject to applicable law, you can correct or delete your data

  • Object to or restrict processing

    • You have the right to object and restrict certain processing of your information.

Unsubscribe

You can click the "unsubscribe" link in any of our marketing emails to stop receiving them. This will prevent us from using your information for direct marketing.

Object to processing

You can object to how we use your information when we rely on legitimate interests or perform a task in the public interest. When you object, we consider:

  • What our users reasonably expect
  • The benefits and risks for you, us, and others
  • Whether there’s a less intrusive way to achieve the same purpose

If we don’t have a strong legal reason to continue or if your rights outweigh our interests, we will stop processing your information.

  • Data portability

    • Subject to applicable jurisdiction, in certain scenarios you can export (download) or transfer a copy of your information to your device or to an external service.

  • Withdraw consent

    • Subject to applicable jurisdiction, in certain scenarios you can export (download) or transfer a copy of your information to your device or to an external service. Withdraw consent If we process your information based on your consent, you may withdraw that consent at any time. Withdrawing your consent will not affect the legality of any processing carried out before the withdrawal.

  • Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at hello@interbeyou.com.

5. Sharing and Disclosure

We don’t sell your information.

We never sell your information to anyone, and we never will. We also require our partners and other third parties to follow strict rules about how they can use and share the information we provide.

Who we share information with

Here’s more detail about the parties we share information with:

  • Partners
  • Vendors
  • Service providers (e.g., cloud hosting by Google Cloud, AI processing by Gemini LLM, payment processors).
  • Other users to the extent you choose to share content (e.g., generating survey links).
  • Third parties
  • Sharing information for legal and business purposes

    We may share information with third parties in response to legal requests, to comply with applicable law, or to prevent harm. If we sell or transfer all or part of our business, we may provide your information to the new owner as part of that transaction—but only to the extent allowed by law.

Sharing for legal and business purposes

We may share information with third parties in response to legal requests, to comply with laws, or to prevent harm. If we sell or transfer all or part of our business, we may provide your information to the new owner as part of that transaction.

6. International Data Transfers

Data may be stored and processed in countries other than where it was collected. Where required, we implement safeguards (such as Standard Contractual Clauses) to ensure adequate protection.

7. Data Security

We maintain technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure.

8. Data Retention

We retain personal data for as long as necessary to:

  • Fulfill the purposes outlined in this Policy.
  • Comply with legal, accounting, and reporting obligations.
  • Resolve disputes and enforce agreements.

We only keep your information for as long as it is needed to provide our services, meet legal obligations, or protect our interests or others.

How long we retain information depends on several factors:

  • Service needs:Information required to operate features or maintain your account.
  • Feature specifics:Some features store data for shorter periods—for example, messages in vanish mode disappear sooner than regular messages.
  • Legal compliance:Retention required by law.
  • Safety and protection:Information used to prevent harm, enforce policies, or safeguard our rights, property, or services.

In certain cases, we may retain information longer for specific reasons.

9. Respondent Data Responsibilities

If you collect Respondent Data via the Platform:

  • You are responsible for providing appropriate privacy notices to respondents.
  • You must obtain all necessary consents and comply with applicable laws.
  • We process Respondent Data solely on your instructions as a data processor.

10. Cookies

We use cookies and similar technologies for:

  • Authentication and security
  • Preferences and settings
  • Analytics

You can manage cookies through your browser settings. Disabling cookies may affect service functionality.

11. Children’s Privacy

Our Platform is not intended for individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us to remove it.

12. Changes to This Policy

We may update this Policy from time to time. We will notify you of significant changes by posting an updated version on the Platform or contacting you directly.

You’ll be able to review the updated Policy before deciding whether to keep using our Platform.

13. Contact Us

If you have questions or concerns, please contact:

InterBeYou Inc.
Email: hello@interbeyou.com
Address: 8 The Green, Suite B, City of Dover, County of Kent, State of Delaware 19901, USA